Any organization should strive for resiliency to address today’s and tomorrow’s challenges.
Your organization needs to be able to look at themselves and face some truths; some of which may make some uncomfortable. Uncomfortable in the knowledge that they may not be ready and that known risks are not addressed as well as they should be.
Some of your processes, procedures and plans may already be developed and deployed to withstand known risks and unexpected evets.
With the possibility of withstanding some negative impacts from an event your organization may encounter minimal impact on your services and offerings and be able to function, if even in a sub-optimal operations environment.
After the shock begins to dissipate you need to move quickly back to normal operations; returning to delivery of services to expected levels.
You have learned a lesson or two. Now you and your team are able to review what happened, what was affected, what needs to change so that your organization is best prepared for the next shock.
To be resilient means your organization needs to be best equipped to anticipate shocks; those events that pose a risk to your organization.
Resilient organizations have the ability to improve, the flexibility to withstand, and the necessary engagement in (both operational and culturally) response from all levels of the organization.
When resiliency is valued properly, it drives the organization…hopefully even back from the brink of an edge.
Have the discussions today, tomorrow, and continuously.
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Plan the Work. Work the Plan.